![]() √ Take caution when approaching fallen trees, which could have power lines caught in them. √ Never touch a person or an object that is in contact with a downed line, as electricity can pass through to you. √ Always use extreme caution near downed power lines and wires, and always assume that they are carrying live electricity. √ Be sure to check on elderly family members, neighbors and others who may need assistance during an outage. √ Please use caution when driving near emergency responders and crews restoring power. Do not use candles, which can pose a fire hazard. √ If the power is out, use flashlights or other battery-powered lights. √ Stay tuned to local news outlets or the National Weather Service for storm updates and weather alerts. √ Keep working flashlights and an extra supply of batteries in your home and be sure to charge all electronic devices before the storm. √ Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling National Grid at 1-800-642- 4272. Failure to do this could endanger our crews and your neighbors. Before operating a generator, be sure to disconnect from National Grid’s system by shutting off the main breaker, located in the electric service panel. √ Generators used to supply power during an outage must be operated outdoors to prevent the buildup of deadly carbon monoxide. √ If a power outage occurs, customers can notify National Grid online to expedite restoration. The company also encourages customers to keep safety a priority with the following reminders: National Grid remains committed to public safety and is prepared if the storm impacts the energy delivery system. √ Conducting outbound calls to life support and critical facility customers to ensure they are prepared. √ Reaching out directly to customers through traditional and social media, email and texts, and on our website to provide safety information and to urge them to be prepared. √ Proactively reaching out to elected, municipal and emergency management officials to keep them updated on our preparations and provide safety information. √ Prestaging crews and materials in areas anticipated to be most severely impacted. √ Securing external line crews and mobilizing them across upstate New York to support restoration efforts for any customer interruptions. The company has activated its comprehensive emergency response plan, including: Forecasts indicate the storm may have the most immediate impact along the Lake Erie and Lake Ontario shorelines, and parts of the Adirondacks. National Grid is preparing for another round of winter weather expected to deliver a mix of rain, and heavy, wet snow along with gusty winds beginning Tuesday and continuing through Wednesday. Company reminds customers to make safety their first priority ![]()
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